LEGAL NOTICE

URL : http://www.elegancia-hotels.com/

Business organisation: BVS Holding

RCS : 421 276 494

Registered Capital: 524 424,56 €

VAT Identification: FR04 421 276 494

Registered Office:

10 rue d'Uzès

75002 Paris

Tel: +33 1 53 45 96 30

contact@elegancia-hotels.com

Purpose of this site: To promote Elegancia Hotel establishments

Publishing director, legal representative: Christophe Sauvage

Editorial manager: Christophe Sauvage

Web master, conception, editing, artistic management: SAS WIHP

Photographies : SAS WIHP

Accommodation: SAS WIHP

President of SAS WIHP: Vincent Ramelli

This site contains:

● Informative content

● A collection of personal data online

Data Protection Act: This website is subject to a declaration with the Commission

Nationale Informatique et Liberté (National Commission for Data Protection and Liberties). You have the right to access, modify, rectify and delete any data concerning you (art. 34 of the "Informatique et Libertés" [Data Protection] Act). To exercise this right, please contact: contact@elegancia-hotels.com

Ownership: the site and the information it contains are protected by the French law on intellectual property and international conventions. For any use outside the family circle or private use, this site and any of its contents may not be reproduced, republished, transcribed, modified or retransmitted without permission of the owner.

MEDIATOR - SETTLEMENT OF DISPUTES

The consumer having a dispute with a professional, can seize the AME Conso:

- either by internet (https://www.mediationconso-ame.com) by completing the form dedicated to this purpose made available to him, accompanied by the documents supporting his request.

- or by mail: AME Conso, 197 Boulevard Saint-Germain, 75007 Paris, along with the documents supporting the request.

After having contacted the customer service and in the absence of a satisfactory response within one month, the customer may refer the matter to the Mediation and Arbitration Center of Paris whose coordinates are indicated below:

AME

11 place Dauphine

75001 PARIS

www.mediateurseuropeens.org

OPPOSITION TO TELEPHONE CANVASSING

In application of article L.521-1 of the Consumer Code, the consumer has the possibility of registering on the opposition list to telephone canvassing linked to the Bloctel system.

"Conditions of sale

Cancellation or modification by the customer

1. In accordance with article L. 221-28 of the French Consumer Code, customers are reminded that they do not have the right of withdrawal provided for in article L. 221-18 of the French Consumer Code.

2. The conditions of sale of the reserved fare specify the terms and conditions for cancelling and/or modifying the reservation.

3. Reservations with prepayment cannot be modified and/or cancelled. No refunds will be made for deposits paid in advance. In this case, this is mentioned in the sales conditions of the tariff.

4. When the conditions of sale of the reserved fare so permit :

- the reservation can be cancelled directly on the Site or Mobile Services via the "Consult or cancel your reservation" section;

- modification of the reservation can be made directly with the hotel, whose telephone number is specified on the reservation confirmation sent by e-mail.

5. In the event of interruption of the stay due to the customer's fault, the entire agreed price will be cashed. In the case of pre-paid reservations, no refund will be made.

6. Unless otherwise expressly agreed, the customer must leave the room before 12.00 p.m. on the day the reservation ends. Failure to do so will result in an additional night's charge.

7. All reservations are nominative and may not under any circumstances be transferred to a third party, whether free of charge, against payment or on a commercial basis.

For any complaint relating to a hotel reservation, the hotel team is at your disposal:

To write to us :

Elegancia Hotels

10 rue d'Uzès

75002 Paris